CAPABILITIES
Hyper Automation
Many steps are not hard, just numerous: open a system, copy, paste, send. The Hyper Automation group links those steps so the work runs the way it was agreed, even when nobody is sitting there.
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What we do
Redraw the process that currently runs by hand, including its exceptions — exceptions are where automation breaks first.
Connect the systems, add stopping points where a person should check, and log every run so a mistake can be traced.
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Principles
Automating a process that is not understood is automating the misunderstanding.
There is always a way to stop, and a way to re-run one step.
The accountable person is still a person, not a tool.
Signs you need this group
- A process that can be drawn, exceptions included.
- Stopping points before the work moves on.
- A log of every run.
- A way to re-run a single step after a failure.