2026 · Product
VendaBot — multichannel AI sales and customer care
An AI assistant that advises, closes orders and supports customers on Zalo, Messenger and the website, syncing customer data in real time.
- Scope
- Advice, order closing, after-sales care
- Channels
- Zalo · Messenger · Website
- Data
- Real-time sync
The problem
Customers ask on Zalo, Messenger and the website, but the answers live in staff members' heads and across several chat windows. After hours, or when several people write at once, messages get missed — and an order can stall simply because the reply was slow.
How it works
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VendaBot is an AI sales and customer-care assistant:
- Advice and order closing based on what the customer needs, answering common questions automatically.
- Multiple channels: Zalo, Facebook Messenger and the website share one conversation flow.
- Real-time data sync with the sales system, so staff see the right history of what the customer discussed.
- After-hours replies that keep a conversation from falling between channels.
Who uses it
Businesses selling across several channels: shops, distributors and sales teams whose message volume outgrows the people on duty. VendaBot handles the repetitive part; staff take the conversations that need a person.